The Internet has created a tremendous opportunity for manufacturers to drive additional revenue growth and reach a new and growing set of customers. For five years, CSN Stores has enabled its suppliers to successfully tap into this growth while working closely with them to protect and promote their brand, complement their existing retail channels and facilitate smooth logistics and communications flow. We understand the importance of flexibility and tailor our approach to meet our suppliers' specific needs.
We value our 1,000+ supplier relationships and believe these to be the key elements to fostering a successful partnership:
Commitment to Growth – Our goal is to rapidly grow revenues and become the top online channel partner for each of our suppliers. Our merchandising teams' significant product expertise combined with CSN Stores' ongoing investment in online, email and traditional marketing, ensures maximum impact as we launch new suppliers' products. Our customer service teams are trained to provide callers with category-specific education and advice and to help them find the product that best meet their needs.
Brand and Channel Integrity – CSN Stores is absolutely committed to helping its suppliers' brand flourish online. We collaborate with our suppliers to tell their products' stories the way they want them told. We are sensitive to our suppliers' desire to have a consistent value proposition and brand message across all of their retail outlets and we work closely to ensure our relationship is complementary to our suppliers' existing sales channels.
Flexibility and Ease – Each of our suppliers is assigned a CSN Stores team, comprised of a buyer, customer service manager and merchandising manager. This team is highly proficient at taking the supplier though the entire process of: (1) establishing the relationship, (2) effectively merchandising the product, (3) driving growth and (4) providing excellent customer service. We understand that every supplier may have unique needs in areas of logistics, order flow, payments, returns, etc. and we try to tune our approach to match our suppliers' needs and to make the entire process as smooth and seamless as possible.
If you are interested in growing your business, please
email us. We look forward to hearing from you.